City Transit policies
Privacy Policy
Clear terms help customers understand how services, payments and requests are handled.
Effective date: August 2026. This policy explains how City Transit handles personal information.
Information we collect
We may collect names, contact details, pickup and destination information, travel details, delivery or import information, identification details where required, payment status, communications, reviews and technical website data.
How we use information
We use information to respond to inquiries, prepare quotes, coordinate services, assign drivers or vehicles, process payments, prevent fraud, maintain records, meet legal obligations and improve customer service.
Sharing
We may share necessary information with authorized staff, drivers, rental personnel, delivery recipients, payment providers, suppliers, freight or logistics partners, insurers, professional advisers and authorities where required. We do not sell personal information.
Payments
Card or digital payment information should be collected by an approved payment provider. City Transit should not store full card numbers or card security codes on this website.
Retention and security
We retain information for as long as reasonably necessary for service, accounting, legal, safety and dispute purposes. We use reasonable administrative and technical safeguards, but no internet system is completely secure.
Your choices
You may ask to access, correct or delete personal information, subject to legal and operational retention requirements. Contact info@citytransit.vip.
Cookies and analytics
The site may use essential cookies and, when configured, analytics tools. A separate consent mechanism should be enabled before non-essential tracking is added.
Updates
We may update this policy and publish the revised effective date on this page.